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CUSTOMER IMAGERY. CLEAR RESPONSIBILITIES.

Know how customer photos will be handled.

Plan how to handle photos of customer spaces. Use images you have permission to share. Agree on photo processing before customers use the visualizer.

THE PLANNING TOOLS YOU ARE USING

An estimate, a selection link and your notes.

These facts describe the business planning pages. Customer uploads in Studio, a website integration or an API workflow need their own handling review.

No photo upload in the calculator

The usage calculator estimates generated variants from planning assumptions. It does not ask you to upload an image.

Selection links contain configuration

The share link includes calculator choices and usage assumptions. It excludes edited notes, company names and email addresses.

Edited notes stay in this tab

Your draft is saved in this tab. It expires two hours after your last edit. Select Continue to send the calculator summary. Copy and paste edited notes into the calendar. Copy or download your draft to keep it.

CONFIRM FOR YOUR DEPLOYMENT

Follow the photo through the workflow.

Agree on what happens at upload, processing, result storage, sharing and deletion. Confirm these questions for the experience you intend to offer.

TO CONFIRM

Processing and providers

Which services receive original images, references, generated results or related metadata? Confirm where the proposed workflow processes and stores them.

TO CONFIRM

Access and sharing

Who can view originals and results in your organization, support workflow or customer journey? Confirm the behavior of links, downloads and downstream tools.

TO CONFIRM

Retention and backups

How long is each type of image kept? How long are records, logs and backups kept? Confirm the periods for your project.

TO CONFIRM

Deletion and requests

How are requests made, who owns them and what deletion covers? Confirm exceptions, backups and any connected systems that need their own action.

TO CONFIRM

Training and other use

Are customer images or catalog assets used beyond the requested visualization, including training or product improvement? Confirm the applicable terms for RAI and relevant providers.

TO CONFIRM

Catalog and customer permissions

Distinguish supplier references from customer photos. Confirm the permission needed to process, share or publish each asset for the intended purpose.

Read the published privacy notice for general information and request options. Confirm photo processing and commitments separately for your project.

Read the published privacy notice
KEEP THE INPUTS USEFUL

Start with authorized, relevant images.

Choose typical project photos and identify what the task needs. Avoid including personal information that does not help explain the space.

For a product collection

Identify the source and intended use of supplier images, swatches and installation references. Keep product identifiers and variant context clear.

Prepare catalog references

For a customer evaluation

Agree on authorized project images, who will review them and the approved way to share them. Confirm photo handling alongside the pilot scope and users.

Plan the evaluation

The existing Studio uses uploaded photos for visualization. Its published help explains how that experience works; the handling for your proposed website or API integration still needs confirmation.

Explore the Studio help guide
BEFORE YOU START

Good questions. Clear next steps.

01Does the website usage calculator upload customer photos?

No. It uses planning inputs such as workflow, relevant website visits, usage percentage and variants per visitor. It has no customer-photo upload control. The examples shown on these pages are existing images, not a live generation session.

02How do my notes reach the booking form?

Select Review & book to review your notes. Select Continue to send the calculator summary to the calendar. Copy edited notes into “Additional notes”. Direct booking and shared selection links exclude edited notes. The calendar receives information you enter on its form.

03Can we promise customers that their images are never used for training?

Confirm the image-use terms for the actual workflow and every relevant provider before making that statement. This guide does not establish a blanket no-training commitment for website, team and API deployments.

04What retention or deletion period applies?

Read the published privacy notice for general information handling and request options. Confirm image-specific retention, backups, deletion scope and any deployment agreement separately. Do not assume a fixed photo-deletion deadline from a marketing page.

05What should we remove before providing evaluation photos?

Use images you are authorized to provide and include only what the visualization needs. Where practical, crop unnecessary faces, documents, addresses or other identifying details. Agree on the approved transfer method and recipients before sharing customer photos.

06Who confirms the handling for our business deployment?

Bring your requirements into scoping with your RAI contact and the people responsible for your integration and data handling. Review the proposed flow, providers, access, retention, deletion and image-use terms before inviting customers or expanding beyond evaluation.

Bring your photo-handling requirements to scoping.

Discuss the proposed workflow, approved transfer method and the responsibilities on each side before sharing customer photos for a pilot.

Book a product demo
EXPLORE FOR BUSINESS

Explore material, paint and room concepts for your customer workflow.

Concept examples. Confirm products, measurements and final specifications with your team.